If informal resolution with a colleague fails, what should a counselor do next?

The appropriate course of action when informal resolution with a colleague fails is to seek mediation. Mediation serves as a constructive step, providing a structured environment where both parties can discuss their differences with the help of an unbiased mediator. This approach allows for potential resolution without escalating the issue to formal proceedings.

Choosing to report the ethical violation to the state board or a relevant body, while an option, is generally considered a more drastic measure and is appropriate only when there's clear evidence of a serious ethical breach that cannot be resolved through mediation. The aim in these situations is often to resolve conflicts internally and cooperatively whenever possible before bringing in outside authorities, which could have serious implications for the involved parties.

Thus, pursuing mediation is favored as it preserves professional relationships and promotes a collaborative resolution process. It focuses on addressing the issue directly and finding common ground rather than moving straight to formal complaints, which could unwittingly escalate tensions further.