What should a counselor do if they receive a request for client information?

When a counselor receives a request for client information, discussing the request thoroughly with the client before taking any steps is essential because this practice upholds the ethical principle of client autonomy and confidentiality. Counselors have an obligation to protect their clients' privacy and must consider the implications of disclosing any information. By involving the client in this discussion, the counselor can clarify the nature of the request, explore the client's feelings and concerns about sharing their information, and ensure that the client understands what is at stake. This collaborative approach promotes trust in the counseling relationship and empowers clients in decision-making regarding their personal information.

Additionally, this process allows the counselor to assess whether there are any potential risks or ethical obligations that come into play, such as legal requirements for disclosure or exceptions related to safety concerns. Engaging the client in an open dialogue about the request fosters transparency and encourages informed consent, which is a cornerstone of ethical counseling practice.